Remaining in a familiar environment supports memory and reduces anxiety. Our services maintain safety and dignity, allowing your loved one to continue daily routines with confidence and compassion.




We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality, and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.

We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
Our caregivers live and work locally, so care at home is never far away, anywhere in Bowen.
Yes. Remaining in a familiar environment is often the best way to manage anxiety and confusion. We offer scalable support, from a few hours of respite to 24/7 supervision, ensuring your loved one is never alone or at risk. As their needs progress, we adapt the level of care to keep them safe and comfortable at home.
Yes. Our caregivers receive specialised training in dementia care. They are equipped with practical strategies to handle behavioural changes, communication difficulties, and safety concerns (such as wandering) with skill and dignity. This ensures they can manage challenges confidently without causing distress.
We view behaviour as a form of communication. Our caregivers are trained to identify the underlying triggers, such as pain, hunger, or frustration, rather than just reacting to the symptom. We use gentle redirection and validation techniques to restore calm and resolve the situation without conflict.
Yes. Consistency is critical for someone living with dementia, since a familiar face builds trust and reduces confusion. Instead of a revolving door of staff, we build a small, dedicated team who your loved one will always recognise and feel comfortable with.
I've been with Nurse Next Door for some time now and they have been an amazing service for us, the staff are friendly understanding caring and helpful they are quick to respond to my calls no matter how big or small the a problem can be it's always great to have them to talk to when needed because they are genuinely kind and caring thank you for doing a great job with my son and upholding your values keep doing the great job your all doing.
As l have always been the helper, it is hard for me to ask for help when the tables have turned ! But the Nurse Next Door team have been wonderful (l haven't met a bad one yet). They are ways pleasant and only too happy to help with anything. Absolutely beautiful people right throughout the team, from office staff right to all the nurses. Cheers guys, you are doing a top job!
I have found Nurse Next Door (NND) very professional yet friendly to deal with. The support staff whom assist me in my daily tasks are wonderful and I have built some amazing relationships with them. Many of the support staff go above and beyond there tasks making each outing memorable and enjoyable. I am privileged to call many within NND close friends rather than staff or support as they are truly invested in their roles to look after, care and encourage clients. I would insist that anyone looking or needing support go with NND as I have never regretted my decision to do so over a year ago. I am not just a client, a number, or another file. I am apart of this wonderful Pink family
Best service in town, more than supportive and couldn’t recommend them enough
I have been with Nurse next door Mackay since returning home to Sarina a few months ago. Carers, Nurses and Administrators have been friendly and helpful while getting used to being in a wheelchair after my motorbike accident. I would recommend this business for its care and compassion for the client.
They are great team from careers and the nurses and the administrators
Amazing team of local people ⭐️
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Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.