Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Cardiff
Our caregivers live and work locally, so care at home is never far away, anywhere in Cardiff.
- Newcastle
- Hamilton
- Merewether
- New Lambton
- Waratah
- Mayfield
- Wallsend
- Shortland
- Beresfield
- Thornton
- Stockton
- Fern Bay
- Medowie
- Lemon Tree Passage
- Anna Bay
- Nelson Bay
Book a free Caring Consult in Cardiff
Care management in Cardiff:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
NND is such a supportive and welcoming environment! I am proud to say i am apart of the Next Next Door team and get to experience first hand how dedicated the organisation is to ✨ making lives better! ✨ The GENUINE care provided to clients is truely exceptional 🩷
Carla Villella
★★★★★ Exceptional Care and Support - Nurse Next Door provided outstanding care for my client during her recovery, and I couldn't be more grateful for their professionalism and compassion. From the start, Jessica and her team were attentive, kind, and incredibly supportive. They went above and beyond to ensure the client's needs were met, and their approach made a difficult time so much easier to manage. Their team’s communication was excellent—they kept us informed every step of the way and made sure we felt confident and reassured throughout the process. My client was treated with such dignity and kindness, and it’s clear that this team truly cares about their clients. We’re so grateful for everything they did and will absolutely turn to Nurse Next Door again if we ever need nursing services in the future. I Highly recommend their services to anyone looking for professional and compassionate care!
Julie Melehan
If you need personal care, manual handling or any kind of more hands on or complex physical support, I couldn't recommend this team enough. From reading and keeping up to date with support plans, to training all of their staff to an in-depth level, Nurse Next Door stands out every time.
Rebekah RW
The services with Nurse Next Door are First class and very Professional at all time. They are very easy to talk to and are only happy to follow patient requirements and or other health workers.
WheelieBurgo
Very caring and happy to do things for me.
Kerry
Our family has used NND Newcastle for the last 3 years - whilst Mum was at home for in-home care and then into her transition to nursing home care. The care has been fantastic, it has enabled Mum in so many ways to continue to enjoy life whilst her abilities decline. Staff are warm, professional, adept at managing new situations and communicate back any concerns promptly. They have been our salvation knowing Mum has extra attention in facility care. Highly recommend.
Pip O’Brien
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
