Managing prescriptions can be stressful. Whether you need daily reminders or administration by a Registered Nurse, we handle the complexities to ensure your routine is accurate, compliant, and stress-free.




We understand that medication needs vary from simple reminders to complex clinical care. Your dedicated Care Designer works with you, your GP, and your pharmacist to determine the right level of support, ensuring safety and compliance with Australian standards.

Our medication management covers everything from daily reminders to complex clinical care. A Registered Nurse oversees your care plan, so you receive the right support, safely and on schedule.
Our caregivers live and work locally, so care at home is never far away, anywhere in Footscray.
Prompting is when a caregiver provides a friendly reminder that it is time for medication and hands you your pharmacy-packed aid (like a Webster-pak) to take yourself. Administering is where a qualified caregiver or Nurse physically prepares and gives you the medication (including injections, creams, or loose tablets) and observes you taking it. We offer both levels of support depending on your needs.
Yes, in many cases. Straightforward injections, such as fixed dose or single dose insulin, may be given by a qualified caregiver. More complex injections, including sliding scale insulin and other clinical injections, are carried out by our Registered Nurses or Enrolled Nurses.
Yes. Medication administration by a nurse typically falls under the Clinical Care funding classification. Your Care Designer will help you budget for these visits to ensure your health needs are prioritised within your funding level.
No, you are not required to have a Webster pack. We can support medication administration directly from the original packaging. However, to help you maintain independence and ensure medications are taken safely and consistently, pharmacy-packed aids such as a Webster pack or sachets may be beneficial.
We take care of it for you. If your medication changes, our clinical team liaises directly with your GP and pharmacist to update your medication chart and make sure your packs are repacked or updated straight away, so your routine stays accurate without you having to chase anything up.
Very professional in all they do would definitely use again
My dear 43-years-old, NDIS pensioner son, has been a client of Nurse Next Door (NND) in Melbourne CBD since 2021. NND has been a wonderful care agency for him in that time. The different NND Carers he has had in these 3 years have generally been excellent for him — On time, disciplined, hard-working, interested, sensitive, supportive, and friendly. NND managers and administrative staff have also been very efficient, effective and most helpful, supportive and respectful in their interactions with us, particularly in their planning, organising, and clear and frequent communication. I highly recommend NND to other people in Melbourne (and elsewhere in Victoria) who may need excellent welfare care for themselves, or family members or friends, in future !
Thanks Vanessa, you are very good at providing nursing services. I am very happy with you!
NND gave me excellent support to attend a treatment when I travelled from interstate. Thank you!
Nurse next door are exceptional care givers, offering brilliant attention to all in need of care and case management. I cannot rate them more highly for their dedication to both client's and their family members. My sister is receiving expert care and attention by the Nurse Next Door team members Mary and Lilly under the fabulous guidance of Bayside Director, Sacha Biesse. I simply cannot say any more than that! 100% caring 100% on time 100% helpful Sandra Tomlinson - Hampton Victoria
Terrific organisation providing friendly, engaging carers and always prompt and helpful in assisting my husband’s requirements.
amazing service, very prompt, always on time. This company works on the client's time frame always, unlike some other company i had used. Highly recommend choosing this company, very professional.
Each carer that Nurse Next Door sent to support my mum was excellent. Professional, personable and a great cook! I felt she was safe in their care.
I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!
Thanks for taking such good care of Dad over the past few weeks. We really appreciate knowing he was cared for so well while we couldn't get there.
How can I ever thank your company enough. A last minute trip to Melbourne, Nurse next door came to our rescue and were able to accommodate for our son, at the last minute (my fault). I have never used an agency before for my son A seamless, caring and professional service. Nothing was ever too hard. From the initial phone call, through to the accounts, it was so easy and faultless. Our nurse was so caring and professional, she made my son happy and safe. Thank you!! Our trip would have been a nightmare without you.
They arrange straight away to attend my need. They stated the schedule for regular care Contacted me and give me cofidence
friendly, efficient and flexible I highly recommend them
We have been very happy with the care service that Nurse Next Door provides. The carers provide warm, engaging support and the service is very responsive to our needs.
I have found Nurse Next Door to have staff that are extremely helpful. The carers I have I’ve found to be very compatible with my personality and needs. I highly recommend this company.
Nurse Next Door has some fantastic carers. I have been so impressed by the support they provide to my mother - the genuine care for her wellbeing along with the effort to do what they can to help. I am very impressed!
hi a carer helped me home from hospital, it was perfect thank you, really easy to organise and everyone was so nice
The service I get from Nurse Next Door is outstanding. Thoroughly recommend their service.
Wonderful care and response times helping us in our time of need. Rev and Sasha do an amazing job to understand what is required and implement. Thank you for all your help.
Nurse next door have been so easy to deal with from the first phone call when we were in desperate need and have continued to provide the same standard of care months on. The carer provided is the perfect match for my Dad and is always interested in listening to what dad has to say, she is so helpful and caring in all aspects. I can also say that about any temporary replacement carers that have been used as well. There were a few hiccups with our home care provided and Nurse next door dealt with all that as well. I would highly recommend NND to anyone needing care for the elderly loved ones.
I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.
Nurse Next Door went above and beyond what is generally provided by home care agencies. The care staff are of high quality and receive very good supervision from management making NND a great choice for people with complex support needs.
Mum has had lovely women caring for her at home. I have felt confident in their care and looking after her while I was at work. She has liked them a lot as they chatted with her and did some washing or cleaning for us. I think they’ve been wonderful.
They have always been willing to help even with last minute changes. Very professional care coordinator.
Thank you to the team at Nurse Next Door for your amazing service and support. You have taken such good care of my sister, and nothing is too much trouble.
Great support!
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.