Requiring constant support shouldn't mean leaving your home. We provide a professional alternative to facilities, delivering nursing and personal care day and night so you are never alone.




We understand 24/7 care requires trust. Unlike live in care where caregivers sleep, we operate on rotating awake shifts. Our staff are always alert and ready to assist, whether it's 3am or 3pm.

Our local caregivers and nurses operate on rotating shifts, so someone is always present and ready to assist when needed. Whether it's 3am or 3pm, our care team are here for you 24/7.
Our caregivers live and work locally, so care at home is never far away, anywhere in Lake Macquarie.
We offer flexible models to suit your needs, including rotating shifts, sleepover and overnight care, so someone is always alert and available. If live in care, where one caregiver stays with you, sounds like a better fit, just call our local care team on 1300 600 247 and we'll help you find the right option for your situation.
24/7 home care is a premium service because it offers a 1 to 1 carer ratio, compared to the 1 to 15 ratio often found in facilities. While it's a financial investment, it allows your loved one to keep their home, their pets and their independence, which many families find priceless.
Yes. While 24/7 care often requires a private contribution due to the high number of hours, we can fully utilise your Support at Home funding or NDIS budget to cover a significant portion of the costs. If you're still waiting on approval, or would simply like to start sooner, you're welcome to begin privately and switch across once your funding is in place. Your Care Designer will help you structure the budget to make the most of your available government funds and keep your out of pocket expense to a minimum.
We can often organise a 24/7 care team within 24-48 hours. Because this service can be accessed privately, there are no government assessments or waiting lists to navigate before we begin.
One of the biggest benefits of choosing a managed provider like ours is reliability. We have a large team of staff and support available around the clock, so if a regular caregiver is unwell, we'll arrange a replacement as quickly as possible and make sure you're never left without care.
Absolutely. We provide 24/7 care for short periods, such as post-operative recovery or while family caregivers go on holiday. You do not need to sign a long-term contract.
If you need personal care, manual handling or any kind of more hands on or complex physical support, I couldn't recommend this team enough. From reading and keeping up to date with support plans, to training all of their staff to an in-depth level, Nurse Next Door stands out every time.
Our family has used NND Newcastle for the last 3 years - whilst Mum was at home for in-home care and then into her transition to nursing home care. The care has been fantastic, it has enabled Mum in so many ways to continue to enjoy life whilst her abilities decline. Staff are warm, professional, adept at managing new situations and communicate back any concerns promptly. They have been our salvation knowing Mum has extra attention in facility care. Highly recommend.
Very caring and happy to do things for me.
★★★★★ Exceptional Care and Support - Nurse Next Door provided outstanding care for my client during her recovery, and I couldn't be more grateful for their professionalism and compassion. From the start, Jessica and her team were attentive, kind, and incredibly supportive. They went above and beyond to ensure the client's needs were met, and their approach made a difficult time so much easier to manage. Their team’s communication was excellent—they kept us informed every step of the way and made sure we felt confident and reassured throughout the process. My client was treated with such dignity and kindness, and it’s clear that this team truly cares about their clients. We’re so grateful for everything they did and will absolutely turn to Nurse Next Door again if we ever need nursing services in the future. I Highly recommend their services to anyone looking for professional and compassionate care!
The services with Nurse Next Door are First class and very Professional at all time. They are very easy to talk to and are only happy to follow patient requirements and or other health workers.
NND is such a supportive and welcoming environment! I am proud to say i am apart of the Next Next Door team and get to experience first hand how dedicated the organisation is to ✨ making lives better! ✨ The GENUINE care provided to clients is truely exceptional 🩷
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Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.