Remaining in a familiar environment supports memory and reduces anxiety. Our services maintain safety and dignity, allowing your loved one to continue daily routines with confidence and compassion.



We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality, and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.

We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
Our caregivers live and work locally, so care at home is never far away, anywhere in Scarborough.
Yes. Remaining in a familiar environment is often the best way to manage anxiety and confusion. We offer scalable support, from a few hours of respite to 24/7 supervision, ensuring your loved one is never alone or at risk. As their needs progress, we adapt the level of care to keep them safe and comfortable at home.
Yes. Our caregivers receive specialised training in dementia care. They are equipped with practical strategies to handle behavioural changes, communication difficulties, and safety concerns (such as wandering) with skill and dignity. This ensures they can manage challenges confidently without causing distress.
We view behaviour as a form of communication. Our caregivers are trained to identify the underlying triggers, such as pain, hunger, or frustration, rather than just reacting to the symptom. We use gentle redirection and validation techniques to restore calm and resolve the situation without conflict.
Yes. Consistency is critical for someone living with dementia, since a familiar face builds trust and reduces confusion. Instead of a revolving door of staff, we build a small, dedicated team who your loved one will always recognise and feel comfortable with.
Caregivers are always punctual and polite. Care designers and caregivers are always happy to chat. Nurse next door provide excellent communication. I would highly recommend the nurse next door team.
Tim and Danielle at Nurse Next Door have been tremendous.There professional skills ,punctuality and communication have been fantastic.It has been a pleasure to have them to our home.I highly recommend their services. Phil
Thanks to Danielle and her team for their kind, patient and responsive care for my elderly mother in her time of need.
Although Nurse Next Door is a relatively new organization I have found them to be very thorough, very diligent and very caring, Tim always seems to be there to respond to any occasion at any time. As they say: "Caring is their Talent.", and that is no exaggeration.
The best thing about Nurse Next Door is Danielle. Danielle is an incredible organiser and matches the right staff to clients. Even in the most challenging situations, she manages to find solutions that work. A huge amount of stress has been removed from my life since we engaged Nurse Next Door to organise staff to visit, support and take our mother (who lives in an aged care home) to places she used to do when she lived in her own home. This includes going to cafes, shopping, attending appointments etc … and making her feel special and valuable.
I cannot express enough gratitude for the outstanding care provided by Nurse Next Door for my Mum. From the very first interaction, the team demonstrated exceptional professionalism, compassion, and dedication. The carers were not only highly skilled and knowledgeable but also incredibly kind and empathetic. They treated my Mum with the utmost respect and dignity, always ensuring her comfort and well-being. Their personalized approach made a significant difference, tailoring care to meet her specific needs and preferences. Communication with the agency was always seamless. They were responsive, accommodating, and proactive in keeping me informed about my Mum's care and any necessary adjustments. This provided our family with great peace of mind, knowing that Mum was in safe and capable hands. Special thanks to Tim and Felicity for their unwavering patience, warmth, and support. They went above and beyond in their duties, creating a nurturing and positive environment for Mum. Their dedication truly made a difference during a challenging time. I highly recommend Nurse Next Door to anyone in need of exceptional care for their loved ones. Their commitment to excellence is truly commendable, and I am forever grateful for the compassionate care they provided to my Mum. Thank you, Nurse Next Door for your outstanding service! Lisa
Cannot speak highly enough of the high quality, empathetic care provided by Nurse Next Door. They came into our lives at a time of great stress and worked to fit in with the unique needs of our family, rather than us fitting in with them. They quickly became friends we could rely on. They are flexible, easy to contact and respond quickly. The caring and understanding experienced staff are attentive, well briefed and well trained in medical care, dressings and dementia care. They also have a thorough understanding of the workings and requirements of the WA Health system. We could trust that we were in good hands. I would not hesitate in making them part of your caring team. For us, they were lifesaving . Can’t thank them enough.
Working with Nurse Next Door was a great experience. They were friendly and clear in what they needed for their vehicle wrap, which made the whole process smooth. It's a breath of fresh air to deal with a company that's both professional and pleasant. We're sure their clients are receiving the same level of excellence and professionalism as well. Cheers for being awesome to work with!
As many people know, navigating the aged care system and ensuring that elderly relatives have the best care, can be utterly exhausting. Of the many different services and providers that I have needed to use over the last 2 + years to care for my loved ones, only one service has provided consistently excellent service and care - Tim, Felicity, Danielle and their team of carers from Nurse Next Door. Excellent care for relatives with complex health problems, flexibility when plans change suddenly and, above all else, genuine support and care for all family members involved in the situation. Hearing Danielle or Felicity say to me ‘you’re doing a good job in a tough situation’ means a lot. It has been a huge relief to me to find such wonderful carers and I absolutely recommend their services to others needing this help. Thank you Nurse Next Door😊
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Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.