Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Scarborough
Our caregivers live and work locally, so care at home is never far away, anywhere in Scarborough.
- Perth
- Northbridge
- East Perth
- West Perth
- North Perth
- Leederville
- Subiaco
- Dalkeith
- Claremont
- Cottesloe
- Peppermint Grove
- Wembley
- Floreat
- City Beach
- Mount Hawthorn
- Osborne Park
- Scarborough
- Mount Lawley
Book a free Caring Consult in Scarborough
Complex care in Scarborough:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Evelyn Mitchell
Working with Nurse Next Door was a great experience. They were friendly and clear in what they needed for their vehicle wrap, which made the whole process smooth. It's a breath of fresh air to deal with a company that's both professional and pleasant. We're sure their clients are receiving the same level of excellence and professionalism as well. Cheers for being awesome to work with!
Vinyl Wrapz
Cannot speak highly enough of the high quality, empathetic care provided by Nurse Next Door. They came into our lives at a time of great stress and worked to fit in with the unique needs of our family, rather than us fitting in with them. They quickly became friends we could rely on. They are flexible, easy to contact and respond quickly. The caring and understanding experienced staff are attentive, well briefed and well trained in medical care, dressings and dementia care. They also have a thorough understanding of the workings and requirements of the WA Health system. We could trust that we were in good hands. I would not hesitate in making them part of your caring team. For us, they were lifesaving . Can’t thank them enough.
Marnie Blennerhassett
As many people know, navigating the aged care system and ensuring that elderly relatives have the best care, can be utterly exhausting. Of the many different services and providers that I have needed to use over the last 2 + years to care for my loved ones, only one service has provided consistently excellent service and care - Tim, Felicity, Danielle and their team of carers from Nurse Next Door. Excellent care for relatives with complex health problems, flexibility when plans change suddenly and, above all else, genuine support and care for all family members involved in the situation. Hearing Danielle or Felicity say to me ‘you’re doing a good job in a tough situation’ means a lot. It has been a huge relief to me to find such wonderful carers and I absolutely recommend their services to others needing this help. Thank you Nurse Next Door😊
Helen Stamp
I cannot express enough gratitude for the outstanding care provided by Nurse Next Door for my Mum. From the very first interaction, the team demonstrated exceptional professionalism, compassion, and dedication. The carers were not only highly skilled and knowledgeable but also incredibly kind and empathetic. They treated my Mum with the utmost respect and dignity, always ensuring her comfort and well-being. Their personalized approach made a significant difference, tailoring care to meet her specific needs and preferences. Communication with the agency was always seamless. They were responsive, accommodating, and proactive in keeping me informed about my Mum's care and any necessary adjustments. This provided our family with great peace of mind, knowing that Mum was in safe and capable hands. Special thanks to Tim and Felicity for their unwavering patience, warmth, and support. They went above and beyond in their duties, creating a nurturing and positive environment for Mum. Their dedication truly made a difference during a challenging time. I highly recommend Nurse Next Door to anyone in need of exceptional care for their loved ones. Their commitment to excellence is truly commendable, and I am forever grateful for the compassionate care they provided to my Mum. Thank you, Nurse Next Door for your outstanding service! Lisa
Atkinson Family
The best thing about Nurse Next Door is Danielle. Danielle is an incredible organiser and matches the right staff to clients. Even in the most challenging situations, she manages to find solutions that work. A huge amount of stress has been removed from my life since we engaged Nurse Next Door to organise staff to visit, support and take our mother (who lives in an aged care home) to places she used to do when she lived in her own home. This includes going to cafes, shopping, attending appointments etc … and making her feel special and valuable.
Cinti Sun
Thanks to Danielle and her team for their kind, patient and responsive care for my elderly mother in her time of need.
Jane Lesslie
Tim and Danielle at Nurse Next Door have been tremendous.There professional skills ,punctuality and communication have been fantastic.It has been a pleasure to have them to our home.I highly recommend their services. Phil
Phil Spencer
Although Nurse Next Door is a relatively new organization I have found them to be very thorough, very diligent and very caring, Tim always seems to be there to respond to any occasion at any time. As they say: "Caring is their Talent.", and that is no exaggeration.
Doug Madden
Caregivers are always punctual and polite. Care designers and caregivers are always happy to chat. Nurse next door provide excellent communication. I would highly recommend the nurse next door team.
darryl pool
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
