Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our local Registered Nurses build comprehensive in home care plans, with full risk assessments and protocols in place, so your safety is never left to chance.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Geelong
Our caregivers live and work locally, so care at home is never far away, anywhere in Geelong.
- Belmont
- Corio
- Geelong West
- Newtown
- Bell Post Hill
- Waurn Ponds
- Grovedale
- Marshall
- Hamlyn Heights
- Norlane
- Lovely Banks
- Geelong
- Moriac
- South Geelong
- Fyansford
- Ceres
Book a free Caring Consult in Geelong
Complex care in Geelong:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
I am so grateful to Kristy for her exceptional care and kindness to my darling mother. Kristy showed compassion, understanding and an absolute willingness to assist in ensuring Mum was able to spend her last days in our home and did not have to go into a nursing home - an absolute objective, and one which others made me feel was an unrealistic objective. Kristy never made me believe this was not possible. Kristy's nursing skills, in every sense - in practice, in listening and in caring - were exceptional. I had great trust and faith in Kristy and was also able to learn from observing her. Of greatest importance to me, Kristy treated my proud, loving and amazing mum, with great dignity. I will be forever grateful to Kristy and I'm not quite sure she will ever know how much her coming into our lives at exactly the time we needed her means to me and my family.
Rosemaree Bourke
Dealing with Kristy has been efficient, timely and every question I have had has been answered without a hiccup. Care of our Mother is one of the most important and stressful things we have had to do as her children but we feel supported by Nurse next door to treat and care for her as we would, actually they are probably better at it than us. Mum has had Lily, Meg and Eva, coming in to care for her of the morning and she is noticeably happier and more comfortable for the day. I would highly recommend Nurse next door it has made a huge difference for Mum and for us.
Chris Haskins
My husband has required carers for personal care for the last six years we have been using Nurse Next Door since commencing in our area, Nurse Next Door Carers are the best he has had for their empathy knowledge and professionalism. Highly recommended
Faye Gray
As an Advisor and Support Coordinator supporting clients that are terminally ill, I have found the team at Nurse Next Door Geelong to have a personal approach, very helpful, responsive and extremely passionate about providing the best outcome for their clients and families. I would highly recommend Nurse Next Door Geelong to anyone looking for quality, professional and personal home care for their loved ones.
Stacy Symons
Genuine and authentic care. Highly recomend.
michelle helebrant
Nurse Next Door has made the worst time in our lives more bearable with their wonderful support and care. Nothing is too hard for them and all their employees are kind, professional and very helpful. I can’t fault their service.
Colleen Cogger
Kristy and her team were absolutely incredible helping me to set up 24/7 Care in an extremely short period of time. The staff were so kind, caring and respectful. Brilliant service providing dignity and respect for a family friend. There are no words to describe how grateful I am for your help. Truly fabulous service. Would highly Recommend to anyone. I am a nurse myself. Would trust this team to care for me, My Family and friends. 🥰
Nicole Cummins
Nurse Next Door carers have been very professional and attentive to our requirements and we are very happy with the team of support workers provided by the service coordinator in our area.
Gail Russell
It is hard to really describe just what a blessing Kristy's appearance in our lives was. I think many people will relate to the experience of thinking their parents are going along just fine and managing life to suddenly realize that they are not. Dad had been a central person in the extended family, making it his mission to look after everyone and help wherever he could. He'd been doing this for years and I think we all just felt he would go on forever. I was interstate and visiting regularly but probably always seeing him and mum at their best. It seemed a sudden decline when mum rang in tears to say that dad was struggling but in reality, it was a gradual decline over many months. Dad ultimately had a few weeks in hospital and then rehab. During this time, it became very obvious that in order for dad to come home he and mum were going to need help. This was a confronting prospect for a couple that had always managed everything on their own. Mum in particular is very private and quite shy and it was important to find someone with whom she in particular would feel comfortable sharing the very personal experience of caring for her husband. In my initial phone call to Kristy, I explained the situation and she understood immediately what I meant. From the moment she walked in the door to meet Mum and Dad it was so obvious she was perfect. With many years of experience nursing people at their most vulnerable, plus a good country upbringing, Kristy had incredible intuition, empathy and an ability to read people and situations. Mum was immediately, at ease and Dad was chatting away to her like she was a long-lost friend. These incredible personal qualities continued to shine through over the next few months. For both Mum and Dad Kristy became a trusted friend and helped both mum and Dad live their best lives together. Dad was always treated with great respect and kindness and endless patience. On the days when Kristy was not on duty, dad would tell us we were doing pretty well, but not as well as Kristy. This was always followed be a little chuckle. Kristy it was the small things you did that made the difference. Those cups of tea and coffee, taking the dog for a little walk when mum was too exhausted to manage and the long discussions about AFL with dad that just helped so much during such difficult times. You made our lives so much better. Leaders set the tone and culture of a community. Kristy's leadership is marked by compassion and humility and a real love for helping people. Her team at Nurse Next Door are lucky to have her and by example they too have the qualities that matter. We miss dad enormously but so grateful to you Kristy for all you did for him and mum. To anyone out there needing help, I can't recommend Kristy and her team highly enough.
Tania Davey
I had the privilege of working with some of the team from Nurse Next Door in the acute setting and now again in the community. Incredibly the team are able to transition hospital level care to very complex situations at home. It has been nothing but a positive experience and all of the clients I have worked with alongside Nurse Next Door have received top quality and patient focused care at home. Well done!
Zoe Linke
Nurse Next Door is a wonderful and much needed organization. Kristy and Rachel are both very easy to deal with and are quick to respond. A huge thank you and love especially to Sally, Mary, Amanda, Danni and Georgia who were always so caring and kind to me and to Spike and Missy. Thank you
Maria C
Really highly skilled professional support workers highly recommend for anyone needing above and beyond support
jack Tori
Couldnt be more happier with the service from nurse next door. Recommend 100%
Graeme Luck
So happy to have found Nurse Next Door. They have been caring for my husband in our home since he had major heart surgery. I have found the process of hiring their staff easy and fast. The staff chosen for us were all excellent, and went above and beyond giving excellent care to Geoff. Thank you Nurse Next Door. I highly recommend this company.
Dee Gibson
I found Nurse Nest Door to be helpful and responsive. very professional and caring.
Leonie Anderson
Nurse next door are great to interact with at a professional level. Safe and supportive connection for participants, they ensure that each support worker is matched to the individual. Great management, always responsive and open to communication. Highly recommend!
Kel M
When my husband Richard had a recent nasty fall and returned home the day of surgery I quickly realised he needed more help at home.I contacted Kristy, the Managing Director of Nurse Next Door (Geelong) for a free consultation. I felt straight away that I’d made the right choice. Kristy promptly put a plan into action. We had 3 support staff 3 times a week for 4 weeks. They supervised/assisted Richard with showering, shaving, dressing and waterproofing of his wound sites, prepared his breakfast, made the bed, tidied up and emptied the bins. Sunny even vacuumed the bedroom. Sunny, Jodie and Michelle were all respectful, friendly, capable and responsible. They always arrived on time and looked very smart in their pink outfits. The support given was invaluable to me. Well done Kristy and the team. I highly recommend Kristy and her team at Nurse Next Door.
Marilyn Walker
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
