Requiring constant support shouldn't mean leaving your home. We provide a professional alternative to facilities, delivering nursing and personal care day and night so you are never alone.
Around-the-Clock Care
We understand 24/7 care requires trust. Unlike live in care where caregivers sleep, we operate on rotating awake shifts. Our staff are always alert and ready to assist, whether it's 3am or 3pm.
- Falls Prevention & Safety: Constant supervision reducing falls and wandering risks day and night.
- Medication Management: Ensuring medications are taken on time for effective symptom control.
- Clinical Oversight: Rosters overseen by Registered Nurses to identify and escalate health changes.
- Anxiety & Companionship: A reassuring presence to settle night time anxiety and promote sleep.
- Consistent Care Team: A small, dedicated team ensures familiarity rather than strangers.
Around the Clock Care
Our local caregivers and nurses operate on rotating shifts, so someone is always present and ready to assist when needed. Whether it's 3am or 3pm, our care team are here for you 24/7.
- Constant supervision that reduces falls and wandering risks
- Reliable medication management to keep symptoms well controlled
- Clinical oversight from Registered Nurses who monitor and escalate any health changes
- A reassuring, familiar presence from a small, consistent care team day and night
24-hour home care, tailored to you
From overnight peace of mind to full around-the-clock care.
24/7 home care right across
Melbourne
Our caregivers live and work locally, so care at home is never far away, anywhere in Melbourne.
- Prahran
- Malvern
- Glen Iris
- Caulfield
- Glen Huntly
- Ashburton
- Ashwood
- Carnegie
- Murrumbeena
- Bentleigh
- Kooyong
Book a free Caring Consult in Melbourne
24/7 home care in Melbourne:
How we can help
Is this "live-in" care or shift work?
We offer flexible models to suit your needs, including rotating shifts, sleepover and overnight care, so someone is always alert and available. If live in care, where one caregiver stays with you, sounds like a better fit, just call our local care team on 1300 600 247 and we'll help you find the right option for your situation.
Is this cheaper than a nursing home?
24/7 home care is a premium service because it offers a 1 to 1 carer ratio, compared to the 1 to 15 ratio often found in facilities. While it's a financial investment, it allows your loved one to keep their home, their pets and their independence, which many families find priceless.
Can I use my government funding (Support at Home or NDIS)?
Yes. While 24/7 care often requires a private contribution due to the high number of hours, we can fully utilise your Support at Home funding or NDIS budget to cover a significant portion of the costs. If you're still waiting on approval, or would simply like to start sooner, you're welcome to begin privately and switch across once your funding is in place. Your Care Designer will help you structure the budget to make the most of your available government funds and keep your out of pocket expense to a minimum.
How quickly can we start?
We can often organise a 24/7 care team within 24-48 hours. Because this service can be accessed privately, there are no government assessments or waiting lists to navigate before we begin.
What if a caregiver calls in sick?
One of the biggest benefits of choosing a managed provider like ours is reliability. We have a large team of staff and support available around the clock, so if a regular caregiver is unwell, we'll arrange a replacement as quickly as possible and make sure you're never left without care.
Can we book this for short-term respite?
Absolutely. We provide 24/7 care for short periods, such as post-operative recovery or while family caregivers go on holiday. You do not need to sign a long-term contract.
Delivering a WOW Customer Experience
The service I get from Nurse Next Door is outstanding. Thoroughly recommend their service.
Geraldine Newman
Nurse Next Door are true to their word, " Our Talent is Caring' I was in need of assistance with a fragile and complex situation and Nurse Next Door was prompt and at my front door with a positiveness, trustworthiness, a smile and a caring nature . Their methodology, integrity and professionalism ensured that the most fragile and complex situation was not too difficult or out of their scope. Nurse Next Door are skilled, competent, knowledgeable, and resourceful people. The friendly nurses listened, were accommodating, caring, kind and humble; in turn we felt safe, confident and reassured that we were going to be in the hands of good people . The staff at Nurse Next Door presented a health plan and recommendations so that the best possible health outcome was achieved. Nurse Next Door; you have demonstrated good nursing practices. Thank you for preserving the faith of what it means to service community health outreach programs; servicing the isolated, the fragile and vulnerable citizens in the community. Nurse Next Door, you are wonder workers and you do us all proud!
Filona Barbaro
My dear 43-years-old, NDIS pensioner son, has been a client of Nurse Next Door (NND) in Melbourne CBD since 2021. NND has been a wonderful care agency for him in that time. The different NND Carers he has had in these 3 years have generally been excellent for him — On time, disciplined, hard-working, interested, sensitive, supportive, and friendly. NND managers and administrative staff have also been very efficient, effective and most helpful, supportive and respectful in their interactions with us, particularly in their planning, organising, and clear and frequent communication. I highly recommend NND to other people in Melbourne (and elsewhere in Victoria) who may need excellent welfare care for themselves, or family members or friends, in future !
John Austin
We have been very impressed of the wonderful service and genuine care and support given to our elderly mother by Care Nurses, Shae and Vanessa from Nurse Next Door. I would highly recommend this Service to anyone in need of nursing care, who are professional and compassionate. Keep up the great work!
Maria D
Great support!
Jane Trengove
They have always been willing to help even with last minute changes. Very professional care coordinator.
Naomi Connock
Nurse next door have been so easy to deal with from the first phone call when we were in desperate need and have continued to provide the same standard of care months on. The carer provided is the perfect match for my Dad and is always interested in listening to what dad has to say, she is so helpful and caring in all aspects. I can also say that about any temporary replacement carers that have been used as well. There were a few hiccups with our home care provided and Nurse next door dealt with all that as well. I would highly recommend NND to anyone needing care for the elderly loved ones.
theo pilipasidis
Terrific organisation providing friendly, engaging carers and always prompt and helpful in assisting my husband’s requirements.
Flora Di Medio
They arrange straight away to attend my need. They stated the schedule for regular care Contacted me and give me cofidence
Aristides Kolliou
NND gave me excellent support to attend a treatment when I travelled from interstate. Thank you!
Dee Sunyata
Very professional in all they do would definitely use again
Phill Glessing
Mum has had lovely women caring for her at home. I have felt confident in their care and looking after her while I was at work. She has liked them a lot as they chatted with her and did some washing or cleaning for us. I think they’ve been wonderful.
Tam Osbourne
friendly, efficient and flexible I highly recommend them
Michelle Renia
Nurse next door are exceptional care givers, offering brilliant attention to all in need of care and case management. I cannot rate them more highly for their dedication to both client's and their family members. My sister is receiving expert care and attention by the Nurse Next Door team members Mary and Lilly under the fabulous guidance of Bayside Director, Sacha Biesse. I simply cannot say any more than that! 100% caring 100% on time 100% helpful Sandra Tomlinson - Hampton Victoria
Sandra Tomlinson
amazing service, very prompt, always on time. This company works on the client's time frame always, unlike some other company i had used. Highly recommend choosing this company, very professional.
Poppy Collias
I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!
Fran Hodge
Nurse Next Door has some fantastic carers. I have been so impressed by the support they provide to my mother - the genuine care for her wellbeing along with the effort to do what they can to help. I am very impressed!
Stephen Malloch
I have found Nurse Next Door to have staff that are extremely helpful. The carers I have I’ve found to be very compatible with my personality and needs. I highly recommend this company.
Lisa Montgomery
How can I ever thank your company enough. A last minute trip to Melbourne, Nurse next door came to our rescue and were able to accommodate for our son, at the last minute (my fault). I have never used an agency before for my son A seamless, caring and professional service. Nothing was ever too hard. From the initial phone call, through to the accounts, it was so easy and faultless. Our nurse was so caring and professional, she made my son happy and safe. Thank you!! Our trip would have been a nightmare without you.
Fred Finette
I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.
michael barden
Riccardo Galvan
Ted Haydon
nethmi Perera
Wonderful care and response times helping us in our time of need. Rev and Sasha do an amazing job to understand what is required and implement. Thank you for all your help.
Lia Dixon
I recently had dental surgery and needed assistance. The Nurse Next Door Home Care Services team were amazing and provided me with great care and I felt safe and supported. Thank you Nurse Next Door Home Care Services team!
C C
Nurse Next Door (in particular Ronnie and Heather) have become an integral part of my uncle's care whilst he is living at home. As a family, it has brought us great comfort knowing we can rely on the team at NND to be there for him whenever he needs. We cannot speak highly enough of you all - thank you for all you do..
Anna Cornell
hi a carer helped me home from hospital, it was perfect thank you, really easy to organise and everyone was so nice
Peter Parsons
Thank you to the team at Nurse Next Door for your amazing service and support. You have taken such good care of my sister, and nothing is too much trouble.
Cowen Family
Each carer that Nurse Next Door sent to support my mum was excellent. Professional, personable and a great cook! I felt she was safe in their care.
Jane Davies
Fabulous company that I cannot recommend highly enough. I have used them both in WA and Victoria for NDIS care and the standard across both has been the same.
Brayden Hulett
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
