Requiring constant support shouldn't mean leaving your home. We provide a professional alternative to facilities, delivering nursing and personal care day and night so you are never alone.
Around-the-Clock Care
We understand 24/7 care requires trust. Unlike live in care where caregivers sleep, we operate on rotating awake shifts. Our staff are always alert and ready to assist, whether it's 3am or 3pm.
- Falls Prevention & Safety: Constant supervision reducing falls and wandering risks day and night.
- Medication Management: Ensuring medications are taken on time for effective symptom control.
- Clinical Oversight: Rosters overseen by Registered Nurses to identify and escalate health changes.
- Anxiety & Companionship: A reassuring presence to settle night time anxiety and promote sleep.
- Consistent Care Team: A small, dedicated team ensures familiarity rather than strangers.
Around the Clock Care
We understand that 24/7 in home care requires trust, whether you need aged care or disability support. Unlike live in care where caregivers sleep, our local caregivers operate on rotating shifts, so someone is always alert and ready to assist, whether it's 3am or 3pm.
- Constant supervision that reduces falls and wandering risks, day and night
- Reliable medication management to keep symptoms well controlled
- Clinical oversight from Registered Nurses who monitor and escalate any health changes
- A reassuring, familiar presence from a small, consistent team that eases night time anxiety and supports better sleep
24-hour home care, tailored to you
From overnight peace of mind to full around-the-clock care.
24/7 home care right across
Cheltenham
Our caregivers live and work locally, so care at home is never far away, anywhere in Cheltenham.
- St Kilda
- Elwood
- Brighton
- Hampton
- Sandringham
- Beaumaris
- Cheltenham
- Highett
- Moorabbin
- Heatherton
- Gardenvale
- Ripponlea
- Oakleigh South
Book a free Caring Consult in Cheltenham
24/7 home care in Cheltenham:
How we can help
Is this "live-in" care or shift work?
We offer flexible models to suit your needs, including rotating shifts, sleepover and overnight care, so someone is always alert and available. If live in care, where one caregiver stays with you, sounds like a better fit, just call our local care team on 1300 600 247 and we'll help you find the right option for your situation.
Is this cheaper than a nursing home?
24/7 home care is a premium service because it offers a 1 to 1 carer ratio, compared to the 1 to 15 ratio often found in facilities. While it's a financial investment, it allows your loved one to keep their home, their pets and their independence, which many families find priceless.
Can I use my government funding (Support at Home or NDIS)?
Yes. While 24/7 care often requires a private contribution due to the high number of hours, we can fully utilise your Support at Home funding or NDIS budget to cover a significant portion of the costs. If you're still waiting on approval, or would simply like to start sooner, you're welcome to begin privately and switch across once your funding is in place. Your Care Designer will help you structure the budget to make the most of your available government funds and keep your out of pocket expense to a minimum.
How quickly can we start?
We can often organise a 24/7 care team within 24-48 hours. Because this service can be accessed privately, there are no government assessments or waiting lists to navigate before we begin.
What if a caregiver calls in sick?
One of the biggest benefits of choosing a managed provider like ours is reliability. We have a large team of staff and support available around the clock, so if a regular caregiver is unwell, we'll arrange a replacement as quickly as possible and make sure you're never left without care.
Can we book this for short-term respite?
Absolutely. We provide 24/7 care for short periods, such as post-operative recovery or while family caregivers go on holiday. You do not need to sign a long-term contract.
Delivering a WOW Customer Experience
I contacted Nurse Next Door (NND) late in 2022 regarding supplementary care services that became necessary in support of my mother. Sacha returned my call and confirmed that NND could meet all of our requirements which were quite extensive and I knew would be challenging. Initially the caregiving requirement was only for a few hours per week but then circumstances changed suddenly and NND were able to quickly scale up to 24x7 for several months. This continues to date. NND were able to sensitively and professionally handle mum's condition. This was important when transporting mum to and from medical appointments - for example dentists, etc. Recently, mum moved from one residential aged care facility to another and NND caregivers proved critical to what was a successful transition. Their smiling familiar faces and ability to coordinate with other parties, in providing continuity of care to mum throughout the transfer, was just brilliant. Sacha's responsiveness never wavered when problems were encountered or the situation required prompt action. Always ready to assist and/or advise. Respectfully offering many insightful suggestions on how to deal with several of the caregiving twists and turns we faced as a family. There was such comfort in knowing that we could rely on Sacha and her team. Over and above the call of duty! Thankyou.
Anthony Venier
Thank you Nurse Next Door!! A terrific service. Highly recommend. Mum has bonded with the staff, Nurse Elle in particular. Thank you again to all the team, regards Nick K
Nick Kenno
Nurse Next door was amazing. They supported mum at a time when she couldn't support herself. Their industry knowledge, compassion and service was outstanding and they had the solutions to many if mum's problems. Thank you for easing the burden.
Ian Burman
Professional, very capable, qualified and friendly staff. The best care available in my opinion after three years of great service. I thoroughly recommend the Nurse Next Door team.
Craig Warner
nanette presswell
My mother is 94 and was lonely, isolated and struggling to remain independent. Through the government funding that allowed us to engage Nurse Next Door, my mother's life has changed completely. Nurse Next Door's care for my mother three times a week has provided her with companionship and someone to help with meals and essential things like changing her bed and washing her laundry. Her mental health is vastly improved and she is now calmer and happier. Her life revolves around "Fiona days" - when she knows she will have company and loving attention. My life has changed too - in the background I am dealing with schedulers, nurses and financial people who respond to my emails very quickly and help me resolve problems, manage our annual budget and liaise with me professionally and quickly regarding Mum's physical and mental needs. Mum is happier therefore I am happier, and endlessly grateful that Nurse Next Door has come into our lives.
Jan Miles
Professionalism and excellence in caring. Keep up the outstanding work. Regards. Manny
Manuel Hiotis
Excellent,efficient service. Always on time and the nurses do a marvellous job. Would thoroughly recommend them.
Mare Mare
A great service. I enjoyed the initial caring interview and felt very confident about the services offered. This has been borne out in practice, and I am so pleased I chose "Nurse Next Door". My nurse has been so caring and helpful.
Gary Wert Senior
Great businesses need to be spoken about and recommended; without doubt Nurse Next Door deserves this completely. I’ve been receiving nursing care from them for close to two years. Within that time, I can honestly say I have received nothing more than pure professionalism and a great service. Adding to this, I can say they are good people, kind people, and funny people who actually give a damn. This is very rare these days for other organisations who just treat you like a number. If you are in the need for great Nursing care or personalised Home Care Services, look no further than Nurse Next Door. I promise you won’t be disappointed.
John Williams
Really happy with Nurse Next Door and the services they provide.
Maddy Fry
Professional care and friendly. Super support and very beneficial for recovery after hospital stay. Couldn’t recommend a better service of care.
Glenys Wolfe
Sasha came to provide care for my 91year old mother and she was superb with her. Her easy warmth and calm efficiency relaxed Mum who found her to be wonderful.
Mary Mac
Saul and Anna Dagys
Sacha initially came to see my father Norman Monday to Saturday for an hour, after my father had an episode of low BP at home which required hospital admission. Knowing that Nurse Next Door were coming every morning to check Dad’s observations has been reassuring for both Dad and me. Sacha also has a back up nurse Kelly, equally just as lovely and efficient who attends and knows Norman’s routine. This gives me peace of mind. I highly recommend Nurse Next Door with their professionalism and care.
Lisa De Fazio
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
