Managing care logistics can be overwhelming. We pair you with a dedicated Registered Nurse to handle rostering, clinical oversight, and advocacy, ensuring your plan is safe, effective, and organised 24/7.
Nurse‑Led Care Management & Planning
We do more than just assign a roster; we partner with you to navigate the healthcare system. Your Care Designer (a Registered Nurse) acts as your single point of contact, ensuring your care plan is clinically safe, financially efficient, and perfectly aligned with your lifestyle.
- Clinical Governance: Robust oversight ensuring safe, professional nursing support.
- System Advocacy: Expert advocacy to help secure the funding tier you need.
- Budget Expertise: Effective management across Clinical, Independence, and Everyday Living.
- Caregiver Matching: Matching caregivers by personality for a genuine connection.
Nurse Led Care Management & Planning
Aged care and disability support both require more than a roster; they require coordinated oversight of your healthcare. Your Care Designer, a Registered Nurse, serves as a single point of contact, matching you with local caregivers so in home care remains clinically safe, financially efficient and aligned with your lifestyle.
- Robust clinical oversight from Registered Nurses
- Expert advocacy to secure the right funding tier
- Budget management across Clinical, Independence and Everyday Living
- Caregiver matching by personality for a genuine connection
Care management right across
Emerald
Our caregivers live and work locally, so care at home is never far away, anywhere in Emerald.
- Sarina
- Hay Point
- Mackay
- Northern Beaches
- Seaforth
- Walkerston
- Marian
- Proserpine
- Cannonvale
- Airlie Beach
- Jubilee Pocket
- Shute Harbour
- Strathdickie
- Hamilton Island
- Conway
- Bowen
- Emerald
Book a free Caring Consult in Emerald
Care management in Emerald:
How we can help
What is a Care Designer?
A Care Designer is always a senior Registered Nurse. They are your dedicated partner who develops and oversees your care plan, manages the roster, and ensures we are meeting your specific goals, whether that is remaining independent at home or accessing the community.
How does Care Management work with the new Support at Home Program?
Under Support at Home, Care Management is a vital service to help you coordinate your distinct funding budgets (Clinical, Independence, and Everyday Living). We help you plan your quarterly budget so you don't run short on essential services.
Can I access Care Management privately?
Absolutely. Many families choose to pay privately for a Care Designer to oversee a loved one's care, especially if they live interstate or have complex medical needs. We provide the same level of clinical oversight and advocacy regardless of how the service is funded.
Can you support both NDIS and Aged Care in one household?
Yes. Mixed funding households are common. If one family member is on the NDIS and another is accessing Support at Home, your Care Designer can coordinate rosters to minimise disruption and streamline communication.
Do you charge for Care Management?
Yes. For Support at Home clients, this is paid from your funding budget. For NDIS participants, it is covered under relevant support items. For private clients, we offer a transparent fee structure. We ensure you understand all costs before care begins.
What happens if there is an emergency after hours?
The Care Services Team is available 24/7, 365 days a year. If a crisis occurs or urgent advice is needed, you can call and speak with a team member who knows your care plan.
Delivering a WOW Customer Experience
They are great team from careers and the nurses and the administrators
David Orr
Jamie O'Brien
Kirsty Morley
Best service in town, more than supportive and couldn’t recommend them enough
Ellie Ryan
I've been with Nurse Next Door for some time now and they have been an amazing service for us, the staff are friendly understanding caring and helpful they are quick to respond to my calls no matter how big or small the a problem can be it's always great to have them to talk to when needed because they are genuinely kind and caring thank you for doing a great job with my son and upholding your values keep doing the great job your all doing.
Naomi Barratt
As l have always been the helper, it is hard for me to ask for help when the tables have turned ! But the Nurse Next Door team have been wonderful (l haven't met a bad one yet). They are ways pleasant and only too happy to help with anything. Absolutely beautiful people right throughout the team, from office staff right to all the nurses. Cheers guys, you are doing a top job!
Debra Hickmott
I have been with Nurse next door Mackay since returning home to Sarina a few months ago. Carers, Nurses and Administrators have been friendly and helpful while getting used to being in a wheelchair after my motorbike accident. I would recommend this business for its care and compassion for the client.
Andrew Mcliesh
Lucy Cocks
Amazing team of local people ⭐️
Emma-Rose Thomas
I have found Nurse Next Door (NND) very professional yet friendly to deal with. The support staff whom assist me in my daily tasks are wonderful and I have built some amazing relationships with them. Many of the support staff go above and beyond there tasks making each outing memorable and enjoyable. I am privileged to call many within NND close friends rather than staff or support as they are truly invested in their roles to look after, care and encourage clients. I would insist that anyone looking or needing support go with NND as I have never regretted my decision to do so over a year ago. I am not just a client, a number, or another file. I am apart of this wonderful Pink family
Roger Cowen
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
