Remaining in a familiar environment supports memory and reduces anxiety. Our services maintain safety and dignity, allowing your loved one to continue daily routines with confidence and compassion.
Specialised Care for Every Stage of Dementia
We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality, and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
- Safety and Supervision: Proactively managing wandering and Sundowning to ensure security.
- Routine Maintenance: Structuring the day with familiar rituals to provide stability and calm.
- Cognitive Engagement: Memory games, music and conversation to stimulate the mind.
- Personal Care with Dignity: Respectful assistance with bathing, dressing and toileting.
- Support for Families: Essential respite allowing you to step back and be a family again.
Specialised Care for Every Stage of Dementia
We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
- Proactive safety and supervision that manages wandering and sundowning
- Structured routines and cognitive engagement, from familiar rituals to memory games and music
- Respectful personal care, including bathing, dressing and toileting
- Essential respite that lets you step back and be a family again
Alzheimer's and dementia care services, tailored to you
Care for every stage, built on routine, familiarity and caregivers who know your person's history and triggers.
Dementia care right across
Joondalup
Our caregivers live and work locally, so care at home is never far away, anywhere in Joondalup.
- Hillarys
- Ocean Reef
- Craigie
- Mullaloo
- Padbury
- Burns Beach
- Clarkson
- Butler
- Joondalup
- Kingsley
- Banksia Grove
- Carramar
- Wanneroo
- Wangara
- Madeley
- Landsdale
- Hocking
- Ashby
Book a free Caring Consult in Joondalup
Dementia care in Joondalup:
How we can help
Is it safe for my loved one to stay at home with dementia?
Yes. Remaining in a familiar environment is often the best way to manage anxiety and confusion. We offer scalable support, from a few hours of respite to 24/7 supervision, ensuring your loved one is never alone or at risk. As their needs progress, we adapt the level of care to keep them safe and comfortable at home.
Are your caregivers trained in dementia care?
Yes. Our caregivers receive specialised training in dementia care. They are equipped with practical strategies to handle behavioural changes, communication difficulties, and safety concerns (such as wandering) with skill and dignity. This ensures they can manage challenges confidently without causing distress.
How do you handle aggressive or confused behaviour?
We view behaviour as a form of communication. Our caregivers are trained to identify the underlying triggers, such as pain, hunger, or frustration, rather than just reacting to the symptom. We use gentle redirection and validation techniques to restore calm and resolve the situation without conflict.
Will we have the same caregiver every time?
Yes. Consistency is critical for someone living with dementia, since a familiar face builds trust and reduces confusion. Instead of a revolving door of staff, we build a small, dedicated team who your loved one will always recognise and feel comfortable with.
Delivering a WOW Customer Experience
Absolutely delightful people 😊,prompt as well,take job seriously but at same time stay happy bubbly & cautious of my needs Lana Tapping 💗
Lana Tapping
Absolutely fantastic service. My support person Lauren is very supportive, proactive and charismatic.
WillzGotSkillz
Cannot recommend Toral and her staff highly enough. Anja, Sandyha and Karma were absolutely amazing in assisting me care for my husband. Jim had Alzheimers and a terminal illness and all of the staff were caring, compassionate, knowledgeable and supportive at a very stressful time. Toral went above and beyond sorting out the issues I was facing with my care provider. Thank you ladies for your support of Jim and myself during such a difficult time.
Liz MacPherson
Coming home from hospital after surgery I didn't want help. I wanted to be independent and do things for myself but I very quickly realized that I did need help and couldn't always keep asking family due to their own commitments. I was told about Nurse Next Door and they came to see me. We had a chat about my needs and goals and what I would like to do out and about the community. Nurse Next Door have been a wonderful addition and I've never looked back. They are always polite and helpful and never make me feel I cant do it - or just do it for me. I wanted to retain my independence but I've also gained friends. All the support workers are absolutely fantastic and I couldn't recommend them more highly.
Mark Scott
These guys were awesome and provided not only urgent medical support but also guided us to make the the best decisions during very challenge times. Anja was a angel and our family would not have been in the position that we were which made mums final days with us a great memory it is was not for Anja's superior support and guidance. Anja we owe you everything!!! Thanks
Chris Elliott
Rob Wood
alana
These Nurses are the best, they go above and beyond and always make you feel comfortable I highly recommend them you won’t be disappointed
ryan bennison
Since becoming a client I found the management and support workers to be professional and very caring. The support team I currently have is the best I have had since 2020.
Tasma Dawson
I do not have photos or videos to post, but I can say without fear of contradiction that Nurse Next Door , Joondalup, is an excellent care agency. I moved to WA from Queensland in around July this year and have found the agency to go above and beyond in helping me with the confusion of moving to WA which has many procedures different to Queensland. Without the help of staff I would have been completely lost in the maze of differences I have encountered, but staff knowing the difficulty of settling into a new state have been wonderful. I would also like to say, that as an elderly person with a terminal illness, their care has been outstanding. I could not have wished for better. There were some small issues in the early stages getting to know a new care agency and settling into a new state, but these were sorted with care and patience, for which I am very grateful. I cannot speak highly enough of Toral, the CEO of Joondalup and her staff. Elizabeth E. Alves, Regents Garden Wanneroo WA
Elizabeth Alves
Nurse Next Door Joondalup have been providing 24/7 care since May 2024. They provide a high quality of care & it's such a relief to know our loved ones are in good hands. The staff are very knowledgeable & very caring. Toral, the Managing Director is always contactable which is important. Thank you Nurse Next Door Joondalup for the amazing services provided.
Christine Susac
I think it's wonderful. The people are so friendly and I would highly recommend this business.
Michaela Madden
Baxter Carson
I recently used NND Joondalup for NDIS care whilst on holiday. Although the branch is new, the staff were incredible. Toral, together with Anja are a fantastic pair to work with and were an absolute joy to be around. All the support staff I had (including Holly, Crystal, Janesha) during my visit were absolutely exceptional people and it was very evident that they truly loved doing what they do. I will absolutely be using their services for future visits to Perth. Thanks for making my holiday an absolute breeze from start to finish. :)
Brayden Hulett
Steph and the team are brilliant. They ensure there is frequent and open communication regarding their visits and any changes they notice. They cater to all of our family's needs and tailor the care and the staff to suit what would be best for the client. Steph goes over and above with the information that she provides for us and the entire team absolutely have the client's best interests at heart!
Maddalena Pratt
Donna is a absolute diamond very happy with the service and support she has given
Jean Avril
Mother With dementia nurse polite and treats mam with respect and dignity. Gives myself advice and tips to help me help my mother get through hard days and night s. Happy to have nurse next door helping mother and me
Stevie Todd
I am very happy with the professionalism shown to me and mine, and also the personal touch , which makes for happy relationships. I wholeheartedly recommend Nurse Next Door to be a provider for Aged Care.
Theresa “Terri” O'Day
The team at nurse next door Joondalup are amazing, Steph is a fabulous carer, nurse and co-ordinator..Steph is such a bright and bubbly character, full of enthusiasm and always starts everything on the positive, definitely lightens the day and makes her clients feel very special, nothing is too much for Steph, we are thankful to have her help and Ernie will definitely continue to live his best life
Julie Rawlings
I had some respite so my wife had Nurse Next Door come in for two hours each morning and night to prepare meals and give care. They were excellent. It was great to have that time off knowing that Rosie was being cared for. They were excellent with her.
lewis young
In all my dealings with the coordinator and staff, they've all been so friendly and above professional. The care and attentiveness they provide for my mum is beyond my expectations. I'm deeply grateful..thank you.
Lefki Georgiou
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
