Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Macedon Ranges
Our caregivers live and work locally, so care at home is never far away, anywhere in Macedon Ranges.
- Wallan
- Kilmore
- Woodend
- Romsey
- Mount Macedon
- Kyneton
- Castlemaine
- Tooborac
- Heathcote South
- Mount Franklin
- Trentham
- Daylesford
- Riddles Creek
- Gisborne
- Bacchus Marsh
- Melton
Book a free Caring Consult in Macedon Ranges
Complex care in Macedon Ranges:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
“I recently had Nurse Next Door Home Care Services Macedon Ranges. I couldn’t be happier with the results. The home care & meals for one were prompt, professional, and the final product exceeded my expectations. I would definitely use this service again in the future and recommend it to others.”
Kaylene Rothe
when we rang nurse next door to help with my mum and dad packages. Anna was so easy to deal with spoke to my parents and worked out there needs in there every day life she found the most wonderful lady to help with there needs shopping cleaning support. There have been times when my mum hasnt been doing good, Anna wiil take the time to ring and speak to me about whats going on so im kept up to date always. Dad has a gardener every fortnight which makes his life easier. I carnt thank nurse next door for all there help and the way they support my mum and dad. 10 out 10
Donna Humphrey
Very professional and friendly and reliable
Norman Webb
How lucky are we? Anna has been looking after my Dad for a few months and he is very impressed ( he is hard to please) with the quality and professional care he receives. He really enjoys how caring Anna is with her lovely and friendly disposition. He feels safe when in her care whether showering at home or out shopping. As a family, we cannot recommend them highly enough.
Elizabeth Cockerill
Cannot thank Nurse Next Door enough for their genuine care for my loved one. I am kept up to date and have experienced a high level of personal attention far beyond what i had expected. Magda and her team are very caring and professional.
Natalie Sadler
I cannot thank Anna enough for the incredible care and support she gave during my recovery after leaving hospital.
Gary Cox
I would leave a 10-star review if I could! Magda's care and compassion along with her exceptional patient clinical care is of the highest standard. I highly recommend :)
Vanessa Patane
Nurse next door have been absolutely amazing! Not only have they supplied the most wonderful carers, they spend the time to get to know you and they are constantly checking in to make sure that carer is the right fit for you. They have made sure we are happy and well supported every step of the way making. Thank you my pink Angels, we feel very blessed to be in your care 😊
Jodi Bradley
Extremely caring, attentive, always on time and just lovely people. You can really tell they are passionate about not only the physical but also the mental wellbeing of their patients. After spending a month in the Alfred hospital, they gave me the ability to move home with daily dressing changes, wound cleaning and checkups, and their care was by far the best I had received. Thank you for everything Anna, Magda and Sarah ❤️
Beau Williams
Magda and all the carers at Nurse Next Door have been fantastic! Their communication has been great, they are reliable and most of all they understand how to best support our family.
Meaghan Mayne
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
