Remaining in a familiar environment supports memory and reduces anxiety. Our services maintain safety and dignity, allowing your loved one to continue daily routines with confidence and compassion.
Specialised Care for Every Stage of Dementia
We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality, and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
- Safety and Supervision: Proactively managing wandering and Sundowning to ensure security.
- Routine Maintenance: Structuring the day with familiar rituals to provide stability and calm.
- Cognitive Engagement: Memory games, music and conversation to stimulate the mind.
- Personal Care with Dignity: Respectful assistance with bathing, dressing and toileting.
- Support for Families: Essential respite allowing you to step back and be a family again.
Specialised Care for Every Stage of Dementia
We understand that dementia affects every person differently. Our approach ensures we match your loved one with consistent, trained caregivers who truly know their history, personality and triggers. A Registered Nurse develops and reviews a personalised care plan to ensure this consistency builds trust and reduces confusion.
- Proactive safety and supervision that manages wandering and sundowning
- Structured routines and cognitive engagement, from familiar rituals to memory games and music
- Respectful personal care, including bathing, dressing and toileting
- Essential respite that lets you step back and be a family again
Alzheimer's and dementia care services, tailored to you
Care for every stage, built on routine, familiarity and caregivers who know your person's history and triggers.
Dementia care right across
Preston
Our caregivers live and work locally, so care at home is never far away, anywhere in Preston.
- Prahran
- Malvern
- Glen Iris
- Caulfield
- Glen Huntly
- Ashburton
- Ashwood
- Carnegie
- Murrumbeena
- Bentleigh
- Kooyong
Book a free Caring Consult in Preston
Dementia care in Preston:
How we can help
Is it safe for my loved one to stay at home with dementia?
Yes. Remaining in a familiar environment is often the best way to manage anxiety and confusion. We offer scalable support, from a few hours of respite to 24/7 supervision, ensuring your loved one is never alone or at risk. As their needs progress, we adapt the level of care to keep them safe and comfortable at home.
Are your caregivers trained in dementia care?
Yes. Our caregivers receive specialised training in dementia care. They are equipped with practical strategies to handle behavioural changes, communication difficulties, and safety concerns (such as wandering) with skill and dignity. This ensures they can manage challenges confidently without causing distress.
How do you handle aggressive or confused behaviour?
We view behaviour as a form of communication. Our caregivers are trained to identify the underlying triggers, such as pain, hunger, or frustration, rather than just reacting to the symptom. We use gentle redirection and validation techniques to restore calm and resolve the situation without conflict.
Will we have the same caregiver every time?
Yes. Consistency is critical for someone living with dementia, since a familiar face builds trust and reduces confusion. Instead of a revolving door of staff, we build a small, dedicated team who your loved one will always recognise and feel comfortable with.
Delivering a WOW Customer Experience
S H
How can I ever thank your company enough. A last minute trip to Melbourne, Nurse next door came to our rescue and were able to accommodate for our son, at the last minute (my fault). I have never used an agency before for my son A seamless, caring and professional service. Nothing was ever too hard. From the initial phone call, through to the accounts, it was so easy and faultless. Our nurse was so caring and professional, she made my son happy and safe. Thank you!! Our trip would have been a nightmare without you.
Fred Finette
I highly recommend the team at Nurse Next Door. The interview process was thorough to make sure that they matched me with the perfect Carer to suit my needs. They make me feel valued and cared for beyond what I ever imagine possible. They matched me so well with my Carer that she feels like part of the family, Definitely make Nurse Next Door your first point of call, You won’t be disappointed!!!
Denise Maddaford
Great support!
Jane Trengove
Thank you to the team at Nurse Next Door for your amazing service and support. You have taken such good care of my sister, and nothing is too much trouble.
Cowen Family
Riccardo Galvan
We have been very impressed of the wonderful service and genuine care and support given to our elderly mother by Care Nurses, Shae and Vanessa from Nurse Next Door. I would highly recommend this Service to anyone in need of nursing care, who are professional and compassionate. Keep up the great work!
Maria D
hi a carer helped me home from hospital, it was perfect thank you, really easy to organise and everyone was so nice
Peter Parsons
Terrific organisation providing friendly, engaging carers and always prompt and helpful in assisting my husband’s requirements.
Flora Di Medio
They arrange straight away to attend my need. They stated the schedule for regular care Contacted me and give me cofidence
Aristides Kolliou
Maria m
I recently had dental surgery and needed assistance. The Nurse Next Door Home Care Services team were amazing and provided me with great care and I felt safe and supported. Thank you Nurse Next Door Home Care Services team!
C C
friendly, efficient and flexible I highly recommend them
Michelle Renia
NND gave me excellent support to attend a treatment when I travelled from interstate. Thank you!
Dee Sunyata
Thanks Vanessa, you are very good at providing nursing services. I am very happy with you!
George Paouros
Wonderful care and response times helping us in our time of need. Rev and Sasha do an amazing job to understand what is required and implement. Thank you for all your help.
Lia Dixon
Mum has had lovely women caring for her at home. I have felt confident in their care and looking after her while I was at work. She has liked them a lot as they chatted with her and did some washing or cleaning for us. I think they’ve been wonderful.
Tam Osbourne
Nurse Next Door (in particular Ronnie and Heather) have become an integral part of my uncle's care whilst he is living at home. As a family, it has brought us great comfort knowing we can rely on the team at NND to be there for him whenever he needs. We cannot speak highly enough of you all - thank you for all you do..
Anna Cornell
Ted Haydon
They have always been willing to help even with last minute changes. Very professional care coordinator.
Naomi Connock
Nurse Next Door has some fantastic carers. I have been so impressed by the support they provide to my mother - the genuine care for her wellbeing along with the effort to do what they can to help. I am very impressed!
Stephen Malloch
I have used this service on a number of occasions for my Mum. I can highly recommend them. They are professional yet personable, dependable and accommodating. The staff are really wonderful with her, making cups of tea to hand massages, nothing seems too much trouble. Love this company!
Fran Hodge
We have been very happy with the care service that Nurse Next Door provides. The carers provide warm, engaging support and the service is very responsive to our needs.
Susan Elliott
Thanks for taking such good care of Dad over the past few weeks. We really appreciate knowing he was cared for so well while we couldn't get there.
Claudia Jesse
Very professional in all they do would definitely use again
Phill Glessing
I have now used Nurse Next Door twice and have been really impressed with their level of service and expertise. The companionship carers they provided to assist my ageing mother were perfect for the role.
michael barden
Nurse Next Door went above and beyond what is generally provided by home care agencies. The care staff are of high quality and receive very good supervision from management making NND a great choice for people with complex support needs.
Jane Adams
nethmi Perera
Nurse next door have been so easy to deal with from the first phone call when we were in desperate need and have continued to provide the same standard of care months on. The carer provided is the perfect match for my Dad and is always interested in listening to what dad has to say, she is so helpful and caring in all aspects. I can also say that about any temporary replacement carers that have been used as well. There were a few hiccups with our home care provided and Nurse next door dealt with all that as well. I would highly recommend NND to anyone needing care for the elderly loved ones.
theo pilipasidis
I have found Nurse Next Door to have staff that are extremely helpful. The carers I have I’ve found to be very compatible with my personality and needs. I highly recommend this company.
Lisa Montgomery
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
