Living with a complex condition shouldn't mean leaving home. Our Nurse-led service manages ventilators, PEG feeding, and spinal care, ensuring you feel safe, supported, and respected every step of the way.
Specialised Support for High Intensity Needs
Complex care requires specific technical skills and unwavering attention to detail. Our team develops comprehensive care plans that cover risk assessments and protocols, ensuring your safety is never left to chance.
- Enteral Feeding: Safe administration of feeds and medication via PEG or PEJ tubes including site care.
- Respiratory Support: Assistance with tracheostomy care, ventilators, suctioning and oxygen therapy.
- Bowel & Bladder: Dignified support for complex bowel care, catheters and ostomy care.
- Neurological Conditions: Specialised support for ABI, Spinal Cord Injury and Motor Neurone Disease.
- Diabetes Management: Clinical support for unstable diabetes including monitoring and insulin.
- Epilepsy Management: Implementation of seizure plans and emergency medication administration.
Specialised Support for High Intensity Needs
Complex care requires technical skills and unwavering attention to detail. Our local Registered Nurses carry out risk assessments and put clear safety protocols in place.
- Registered nurse led care plans for complex health needs
- Dignified, in home care for aged care and disability support
- Skilled support for feeding, respiratory and mobility needs
- Around the clock availability from a consistent care team
Complex care right across
Punchbowl
Our caregivers live and work locally, so care at home is never far away, anywhere in Punchbowl.
- Ashbury
- Canterbury
- Hurstone Park
- Clemton Park
- Kingsgrove
- Kingsway West
- Arncliffe
- Turrella
- Roselands
- Wolli Creek
- Beverly Hills
- Narwee
- Campsie
- Belmore
- Bexley/North/South
- Punchbowl
- Lakemba
- Bardwell Valley
Book a free Caring Consult in Punchbowl
Complex care in Punchbowl:
How we can help
Who provides the care, Nurses or Support Workers?
It depends on your clinical needs. Registered Nurses (RNs) perform specific procedures like catheter changes or complex wound care. For high intensity tasks like PEG feeding or bowel care, we use highly trained Caregivers. These staff are signed off by a Clinical Nurse Specialist and receive ongoing supervision to ensure safety.
How do you ensure clinical safety?
We work under a clear Clinical Governance Framework. Every complex care client has a designated Clinical Lead who builds your care plan, trains staff to your specific needs, and carries out regular reviews so all health protocols are followed.
Can I use my NDIS funding for this?
Yes. We are experienced in supporting participants with High Intensity Daily Personal Activities funding. We work with your Support Coordinator to build a roster that maximizes your budget while meeting your clinical requirements.
What specific conditions can you support?
Our team supports a wide range of complex needs, including Spinal Cord Injuries (SCI), Acquired Brain Injuries (ABI), Motor Neurone Disease (MND), and Cerebral Palsy. If you have a specific diagnosis, please contact us to discuss your care plan.
What happens if my regular carer is sick?
Consistency matters for safety. We build a care team around you rather than relying on one person, so multiple staff are trained on your specific equipment and routines. If your primary carer is unavailable, another team member who knows you well can step in.
Can you provide 24/7 coverage?
Yes, we specialise in 24/7 complex care. We build rosters to cover day, evening and overnight shifts, including active and inactive overnight support, so you are never without the clinical support you need.
Delivering a WOW Customer Experience
Our family enlisted Wil and Winnie from NND Canterbury recently and they were absolutely amazing. Thoughtful, caring, punctual, knowledgeable and experienced. Amazing service from great people helping the community.
Scott Greck
NND Canterbury are amazing. All my previous providers had a transactional approach to finding carers for us. Since meeting Wil and Winnie from NND, we are grateful that they listen and go out of their way to ensure we have the right people for us, and connecting with us regularly. I'm very happy !
Anastasia Terzis
My 90 year old dad suffered a fracture in his neck and after a stay in a rehabilitation hospital he was able to come home thanks to the wonderful care and services provided by Nurse Next Door. Thanks to the thorough organisation and planning and with client consultation with Winnie and Will, dad’s transition back to home was a smooth one. Nurse Next Door risk assessed my parents’ house and were able to provide mobility aids and make sure that regular activities like showering were easier and safer for dad. They even counted how many steps he would have to take from, for example, the bed to the bathroom. The entire family has benefitted from the stellar people from Nurse Next Door who have come into dad’s life at a critical time and we are so appreciative. Even mum has had help with household chores and shopping. We have seen mum and dad grow in confidence with the knowledge that they are getting expert, professional and ethical care. The staff are highly trained. Most are fully qualified registered nurses and this is a stand out feature of Nurse Next Door because their medical knowledge and understanding has meant that dad’s neck brace, for example, can be taken on and off in the correct manner and without further injury. Nurse at home listens to clients and their needs and requests and are very accommodating. There is genuine kindness and compassion. Their caring approach and their positive encouragement make a huge difference. Special thanks goes to Winnie, Francine, Roselle, Belinda, Butch and Darren. They are outstanding people.
waffles
The Nurses Next Door team really are amazing. They are kind, helpful, efficient and provide a personalised and tailored service to assist with your every care related need.
Theodora Kalis
We had excellent service from Winnie and team, they guided us throughout the process. What was a daunting situation. From the very first contact to adjusting to our needs. On time, reliable service. Forever grateful to enhance our life to improve the health and to be there for the us in difficult times. Thank you, we would not be where we are today if it was not for NND Canterbury team.
Phillip
Professional friendly and courteous staff. Highly recommend Nurses Next Door. Extremely happy with their services
Michelle Agar
The experience with the company nurse next door was amazing so caring and friendly with gold star service would highly recommend so happy thank you so much
Maria Mega
The Caring Journal
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Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
