Requiring constant support shouldn't mean leaving your home. We provide a professional alternative to facilities, delivering nursing and personal care day and night so you are never alone.
Around-the-Clock Care
We understand 24/7 care requires trust. Unlike live in care where caregivers sleep, we operate on rotating awake shifts. Our staff are always alert and ready to assist, whether it's 3am or 3pm.
- Falls Prevention & Safety: Constant supervision reducing falls and wandering risks day and night.
- Medication Management: Ensuring medications are taken on time for effective symptom control.
- Clinical Oversight: Rosters overseen by Registered Nurses to identify and escalate health changes.
- Anxiety & Companionship: A reassuring presence to settle night time anxiety and promote sleep.
- Consistent Care Team: A small, dedicated team ensures familiarity rather than strangers.
Around the Clock Care
Our local caregivers and nurses operate on rotating shifts, so someone is always present and ready to assist when needed. Whether it's 3am or 3pm, our care team are here for you 24/7.
- Constant supervision that reduces falls and wandering risks
- Reliable medication management to keep symptoms well controlled
- Clinical oversight from Registered Nurses who monitor and escalate any health changes
- A reassuring, familiar presence from a small, consistent care team day and night
24-hour home care, tailored to you
From overnight peace of mind to full around-the-clock care.
24/7 home care right across
Charters Towers
Our caregivers live and work locally, so care at home is never far away, anywhere in Charters Towers.
- Townsville
- Kirwan
- Bluewater
- Magnetic Island
- Charters Towers
- Home Hill
- Ayr
- Brandon
- Giru
- Deeragun
- Belgian Gardens
- Stuart
- Pimlico
- Aitkenvale
- Kelso
- Majors Creek
- Cardwell
- Ingham
Book a free Caring Consult in Charters Towers
24/7 home care in Charters Towers:
How we can help
Is this "live-in" care or shift work?
We offer flexible models to suit your needs, including rotating shifts, sleepover and overnight care, so someone is always alert and available. If live in care, where one caregiver stays with you, sounds like a better fit, just call our local care team on 1300 600 247 and we'll help you find the right option for your situation.
Is this cheaper than a nursing home?
24/7 home care is a premium service because it offers a 1 to 1 carer ratio, compared to the 1 to 15 ratio often found in facilities. While it's a financial investment, it allows your loved one to keep their home, their pets and their independence, which many families find priceless.
Can I use my government funding (Support at Home or NDIS)?
Yes. While 24/7 care often requires a private contribution due to the high number of hours, we can fully utilise your Support at Home funding or NDIS budget to cover a significant portion of the costs. If you're still waiting on approval, or would simply like to start sooner, you're welcome to begin privately and switch across once your funding is in place. Your Care Designer will help you structure the budget to make the most of your available government funds and keep your out of pocket expense to a minimum.
How quickly can we start?
We can often organise a 24/7 care team within 24-48 hours. Because this service can be accessed privately, there are no government assessments or waiting lists to navigate before we begin.
What if a caregiver calls in sick?
One of the biggest benefits of choosing a managed provider like ours is reliability. We have a large team of staff and support available around the clock, so if a regular caregiver is unwell, we'll arrange a replacement as quickly as possible and make sure you're never left without care.
Can we book this for short-term respite?
Absolutely. We provide 24/7 care for short periods, such as post-operative recovery or while family caregivers go on holiday. You do not need to sign a long-term contract.
Delivering a WOW Customer Experience
Gloria Levis
very friendly staff and looks after patients at home . I'm very satisfied with their work .
neil
Sinse engaging Nurse Next Door - Brendan Arboit and his Team as the service provider to deliver NDIS supports to my 3 brothers , the experience of finally recieving a service that is highly committed to the people it serves is truely a blessing. Considering past experiences with NDIS service providers, NnD go above and beyond expections to deliver a well organised and effective support service to indivuals and their Families navigating and engaged in the highly complex NDIS system. NnD support staff are well equipped to ensure the supports provided meet the needs of the consumer towards empowering their choice and control , self reliance and independence while maintaining their individual Social, Health and Wellbeing. The support staff are well informed, client focused, very compassionate and dedicated people specifically selected to accommodate the consumer preferences. NnD whole of service is quality guaranteered. I would refer Nurse Next Door to anyone who requires a qualified compassionate service in the NDIS and Aged Care sectors. I would like to Thank you Nurse Next Door for making the dark finally have glimmers of light xxx Much Respect Always from The Huxley Family , Charters Towers QLD 4820 Australia
Jennifer Huxley
The team from Nurse Next Door have been amazing in helping to support my husband Russell as we navigate through Russell's disability needs.. We can't fault their level of care, empathy and just honest to goodness kindness and understanding of his needs, frustrations and quest for improving quality of both our lives. Both Russell and I highly recommend this service.
Linda Lewis
We as family are very Happy and blessed to find a service provider that really cares and supports and understands our family needs we are very grateful. To have NDD. Thank you..
Catherine Berry
I’ve had the pleasure of working with Nurse Next Door Townsville to support a number of NDIS participants, and my experience with their team has been consistently outstanding. They genuinely care about the people they work with, and that dedication shows in every interaction. The staff are well trained, professional, and compassionate, which makes a real difference in the quality of care delivered. Both participants and their representatives have expressed how happy they are with the services they receive, noting the reliability, respect, and personalised support provided. Nurse Next Door Townsville demonstrates a strong commitment to person‑centred care and consistently delivers services that meet the needs of those they support.
Stacey Atkinson
We have had an exceptionally positive experience with Nurse Next Door and cannot speak highly enough of the care provided to our daughter. Brendan, Erica, and the entire team consistently deliver a high standard of care, with genuine attention to every aspect of our daughter’s needs. The carers are professional, compassionate, and respectful, and they integrate seamlessly into our family home in a way that makes everyone feel supported and at ease. Communication has been outstanding. Brendan and Erica are efficient, approachable, and always just a message away if we have questions or need guidance. The staffing team is equally impressive — prompt, flexible, and incredibly accommodating. Even when changes are required at short notice, they always ensure care is covered, which has been invaluable for our family. We are deeply grateful for the ongoing support, reliability, and kindness shown to our daughter and to us as a family. The level of service and care provided has made a meaningful difference in our lives, and we cannot thank the team enough.
Tamara Briant
Nurse Next Door is a valuable company for our aging population and district in general. This team employs experienced carers that, in my family's time of need, helped to facilitate a diagnosis that was crucial to our loved one. This enabled us to prepare treatment. Nurse Next Door are providers as well as carers, which makes the administration of care easier on the family. This is a relief when navigating the confusion involved with understanding what is available for the level of care required. Our family member was specifically diagnosed with a disease which ensured further funding was sourced so that they may stay at home to feel secure. Our experience was beautifully managed with this company. End of life care is a particularly challenging time for the people involved. Nurse Next Door were there every step of the way. I can't recommend or thank them enough. In memory of Mum XO
Marni Hine
I honestly can’t speak highly enough of the incredible team at Nurse Next Door. From the moment they started caring for my grandparents, they went above and beyond in every possible way. No task was ever too big or too small — their carers showed up every day with kindness, compassion, and a level of care that truly made them feel like part of our family. Behind the scenes, Erica and Brendan made everything so easy to manage — always available, always approachable, and genuinely invested in helping us navigate things. It’s rare to come across a team of people who care so deeply about what they do, and I wouldn’t hesitate for a second to recommend them to anyone looking for exceptional care for their loved ones.
Rachel Fabbro
The Caring Journal
The Caring Journal is your go-to destination for stories, insights, and resources that celebrate the art and heart of caregiving.
Why Nurse Next Door?
Quality Home Care That’s Personal and Professional
Every Care Plan is thoughtfully crafted, and every Caregiver is meticulously chosen to meet your needs.
Quality Home Care That’s Personal and Professional
We Match You with Your Perfect Caregiver
We hand-pick the right person from our trusted team of Caregivers based on your needs, preferences and personality.
We Match You with Your Perfect Caregiver
Reliable Care with Our Attendance Monitoring System
Our activity monitoring system closely monitors every visit to ensure Caregivers arrive on time and schedules run smoothly.
Reliable Care with Our Attendance Monitoring System
Qualified & Insured Caregivers You Can Trust
Our Caregivers and Nurses are licensed, insured and highly qualified, with a minimum of two years’ experience.
Qualified & Insured Caregivers You Can Trust
We Aim to Provide You The Same Caregiver Everytime
We want you to see a familiar face every visit. Your perfect match Caregiver will learn your routines and favorite foods.
We Aim to Provide You The Same Caregiver Everytime
24/7 Live Calling Support
Speak with a real person in 30 seconds or less every time you call, 24 hours a day, 7 days a week.
24/7 Live Calling Support
Comprehensive Care at Every Age
Our services range from elder care to daily living support for people of all ages. Quality care, regardless of age.
Comprehensive Care at Every Age
